9 months ago by
United States
Hello,
It looks like you are using the GTF version based on hg38. The version of the annotation that is based on hg19 is here: https://www.gencodegenes.org/releases/27lift37.html
Two choices (both assume that you obtained valid hits with HISAT2):
- Map against hg38 with HISAT2 instead
- Use the hg19 version of the GTF
Please try one of these and let us know if you still have problems. If working at https://usegalaxy.org, an email with a history share link to your working history can be sent to galaxy-bugs@lists.galaxyproject.org for closer review. Please leave all inputs and outputs undeleted.
The server at https://usegalaxy.org is undergoing updates right now and several tools are undergoing adjustments. I am not aware of this tool being problematic and would expect a different failure if your results were related to the other known issues, but we can check (after the mismatch issue with the annotation versus genome version is corrected).
FAQs: https://galaxyproject.org/support/
Thanks! Jen, Galaxy team