Question: Error in Galaxy - ''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''
0
gravatar for eofoley
8 months ago by
eofoley0
eofoley0 wrote:

Hi

I'm trying to run HT_seq Count with some BAM files and a GFF file but keep getting this error,

''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''

could someone please help me out? Thanks!

rna-seq software error galaxy • 256 views
ADD COMMENTlink modified 8 months ago by Jennifer Hillman Jackson25k • written 8 months ago by eofoley0
2
gravatar for Jennifer Hillman Jackson
8 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Where are you using Galaxy? Galaxy Main https://usegalaxy.org or elsewhere?

The public Main Galaxy server at https://usegalaxy.org is presenting with job errors across many tools at this time. We are actively working to correct the issues.

Please follow this ticket for updates: https://biostar.usegalaxy.org/p/26580/

Once the server is corrected, retest your specific issue and comment here in your original post if the problems persist and we can troubleshoot the use case.

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 8 months ago • written 8 months ago by Jennifer Hillman Jackson25k
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