Question: Error in Galaxy - ''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''
0
gravatar for eofoley
13 days ago by
eofoley0
eofoley0 wrote:

Hi

I'm trying to run HT_seq Count with some BAM files and a GFF file but keep getting this error,

''Fatal error: The HTSeq python package is not properly installed, contact Galaxy administrators''

could someone please help me out? Thanks!

ADD COMMENTlink modified 13 days ago by Jennifer Hillman Jackson24k • written 13 days ago by eofoley0
2
gravatar for Jennifer Hillman Jackson
13 days ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

Where are you using Galaxy? Galaxy Main https://usegalaxy.org or elsewhere?

The public Main Galaxy server at https://usegalaxy.org is presenting with job errors across many tools at this time. We are actively working to correct the issues.

Please follow this ticket for updates: https://biostar.usegalaxy.org/p/26580/

Once the server is corrected, retest your specific issue and comment here in your original post if the problems persist and we can troubleshoot the use case.

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 13 days ago • written 13 days ago by Jennifer Hillman Jackson24k
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