Question: FastQC error-The server could not complete the request
0
gravatar for yena.oh
23 months ago by
yena.oh70
Canada
yena.oh70 wrote:

Hi there,

I am trying to run the FastQC, but am getting the following error:

The server could not complete the request. Please contact the Galaxy Team if this error persists. { "tool_id": "toolshed.g2.bx.psu.edu/repos/devteam/fastqc/fastqc/0.65", "tool_version": "0.65", "inputs": { "input_file": { "values": [ { "src": "hda", "keep": false, "hid": 1, "id": "bbd44e69cb8906b5225f91e64c94bf8d", "name": "Backx_LAA_01_S1_L001_R1_001.fastq" }, { "src": "hda", "keep": false, "hid": 2, "id": "bbd44e69cb8906b5b7fb1bffff47dd04", "name": "Backx_LAA_01_S1_L002_R1_001.fastq" }, { "src": "hda", "keep": false, "hid": 3, "id": "bbd44e69cb8906b5dcb042a671c96df8", "name": "Backx_LAA_02_S2_L001_R1_001.fastq" }, { "src": "hda", "keep": false, "hid": 4, "id": "bbd44e69cb8906b509798dbe585d2002", "name": "Backx_LAA_02_S2_L002_R1_001.fastq" } ], "batch": true }, "contaminants": null, "limits": null } } Close

ADD COMMENTlink modified 23 months ago by Jennifer Hillman Jackson25k • written 23 months ago by yena.oh70
0
gravatar for Jennifer Hillman Jackson
23 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Is this at http://usegalaxy.org? If so, this was probably a cluster error. Please try re-running the job.

If there was a formatting error, more details about what the exact problem is would be reported on the bug report. Fastq Groomer will do the same with a bit more info. You don't need to send the report in, just review it, then make the correction. Click on the "green bug" icon for the dataset to view this information.

There are other things that can be checked if this all fails. Write back if that is the case.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 23 months ago by Jennifer Hillman Jackson25k
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