Is the FTP server down? I receive the following message when I have tried to connect:
Status: Resolving address of usegalaxy.org
Status: Connecting to 188.8.131.52:21...
Status: Connection established, waiting for welcome message...
Response: 500 Sorry, no server available to handle request on galaxy-web-02.tacc.utexas.edu
Error: Critical error: Could not connect to server