Question: Failure to download data from EBI-SRA
1
gravatar for rswean1
3.8 years ago by
rswean110
United States
rswean110 wrote:

Hi,

This is my first time using Galax, I'm trying to download data from EBI-SRA.  I got the error "The remote data source application may be off line, please try again later. Error: [Errno ftp error] [Errno 111] Connection refused"

Is there any chance that I need to change my settings to allow galaxy to work?

software error • 2.2k views
ADD COMMENTlink modified 3.8 years ago by Dannon Baker3.7k • written 3.8 years ago by rswean110
1

Dannon was correct.  I received the same error message.  The site is back up and you should be able to download he file now.

ADD REPLYlink written 3.8 years ago by einstr20

Thanks for the confirmation, glad it's back up!

ADD REPLYlink written 3.8 years ago by Dannon Baker3.7k
Thanks for the help. I lost patience and downloaded the sequences from other sources.
ADD REPLYlink written 3.8 years ago by rswean110

Sorry that this was so problematic for you. I just double checked again on the public Main Galaxy instance at http://usegalaxy.org, and loading directly from their FTP site by URL and using the links within the 'Get Data -> SRA EBI' tool under "Fastq files (galaxy)" are working for a test case (not small).

thanks! Jen, Galaxy team

ADD REPLYlink written 3.8 years ago by Jennifer Hillman Jackson25k

Thanks, they were doing site maintenance last week. Over the weekend I was able to use the link very easily.

ADD REPLYlink written 3.8 years ago by rswean110
0
gravatar for Dannon Baker
3.8 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

It looks like this might be a temporary issue on the EBI end.  See http://www.ebi.ac.uk/ena/about/read-download-downtime for more details, but I'd recommend just waiting and trying again.

Are you able to download the file in question directly to your computer?

ADD COMMENTlink written 3.8 years ago by Dannon Baker3.7k
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