Question: snpEff tool not available
gravatar for rjcmrodrigues
3.2 years ago by
rjcmrodrigues0 wrote:

Hi guys,


I'm trying to use the snpEff tool and both the CloudMap: Check snpEff Candidates and SnpSift Filter are working but the simple snpEff only shows a blank page when you click it. I tried restarting my computer (I thought it was something wrong on my side) and multiple browsers but this seems to happen in all conditions. Did you remove the tool?


P.S. I am using galaxy main.




snpeff not working blank • 747 views
ADD COMMENTlink modified 3.2 years ago by Jennifer Hillman Jackson24k • written 3.2 years ago by rjcmrodrigues0

Hi Ricardo,

We have confirmed an issue and are working on a fix for this tool, we'll let you know when it has been solved.


Thanks for using Galaxy,


ADD REPLYlink written 3.2 years ago by Daniel Blankenberg ♦♦ 1.7k
gravatar for Jennifer Hillman Jackson
3.2 years ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello Ricardo,

This is corrected now. Please let us know if you experience further issues. 

Thanks for reporting the problem! Jen, Galaxy team

ADD COMMENTlink written 3.2 years ago by Jennifer Hillman Jackson24k
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