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Question: Server Error
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gravatar for Karthik R Padmanabhan
7.2 years ago by
Karthik R Padmanabhan • 10
Karthik R Padmanabhan • 10 wrote:
Hello, I am currently experiencing a server error (see below): Server Error An error occurred. See the error logs for more information. (Turn debug on to display exception reports here) Kindly take a look. Thanks. -- Regards, Karthik R. Padmanabhan
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modified 7.2 years ago by Jennifer Hillman Jackson ♦ 25k • written 7.2 years ago by Karthik R Padmanabhan • 10
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gravatar for Jennifer Hillman Jackson
7.2 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hello Karthik, Are you still running into this problem (is it reproducible)? If so, would you be able to provide a few more details? - Are you using the main public Galaxy instance at http://usegalaxy.org ? - Are you logged in as a user or a guest ? - What are the exact steps that lead to this error? - It may be most helpful to explain the steps and share a link to your history so that we can follow them exactly. Do this by using "Options -> Share or Publish", generating a link, then emailing it back to me directly (no cc to the mailing list, to keep your data private). Or, you can share the history with just me using my email address. In your email back with the other details, please note the name of the history so that I can locate it, if you use that method. Hopefully we can sort out the root cause of the problem, Best, Jen Galaxy team -- Jennifer Jackson http://usegalaxy.org http://galaxyproject.org/Support
ADD COMMENT • link written 7.2 years ago by Jennifer Hillman Jackson ♦ 25k
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