Question: (Closed) Issue with downloading the HISAT files
gravatar for negin_valizadegan
9 months ago by
negin_valizadegan10 wrote:


I have issues downloading the bam file of my HISAT analysis on Galaxy. I used to do it a few weeks ago but now I can't. When I click on download the dataset (bam file), it redirects me to a new white page with nothing in it. I can download the bai file, however, but I don't need that. I want to be able to save these files on my computer and delete them from Galaxy to be able to do more analysis.

Best, Negin

alignment • 215 views
ADD COMMENTlink written 9 months ago by negin_valizadegan10

Hello negin_valizadegan!

Questions similar to yours can already be found at:

We have closed your question to allow us to keep similar content in the same thread.

If you disagree with this please tell us why in a reply below. We'll be happy to talk about it.


PS: The issue is now corrected. Please see the linked ticket.
ADD REPLYlink written 9 months ago by Jennifer Hillman Jackson25k
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