Question: Tool working on Galaxy v17 but give error on Galaxy v16
gravatar for vebaev
12 months ago by
vebaev130 wrote:

Hi, I have installed some tools from the package Qiime on two local Galaxy instances with a successfully green installed label. Nevertheless on a Galaxy v17 it is working and the same tool on a Galaxy v16 give error:

Fatal error: Exit code 1 ()
Traceback (most recent call last):
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/bin/", line 4, in <module>
    __import__('pkg_resources').run_script('qiime==1.9.1', '')
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 3142, in <module>
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 3126, in _call_aside
    f(*args, **kwargs)
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 3155, in _initialize_master_working_set
    working_set = WorkingSet._build_master()
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 664, in _build_master
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 981, in require
    needed = self.resolve(parse_requirements(requirements))
  File "/export/galaxy-central/database/job_working_directory/000/774/conda-env/lib/python2.7/site-packages/pkg_resources/", line 867, in resolve
    raise DistributionNotFound(req, requirers)
pkg_resources.DistributionNotFound: The 'pytz>=2011k' distribution was not found and is required by pandas

Did someone know how to fix this? Thanks!

16 17 qiime galaxy • 366 views
ADD COMMENTlink modified 12 months ago by Jennifer Hillman Jackson25k • written 12 months ago by vebaev130
gravatar for Jennifer Hillman Jackson
12 months ago by
United States
Jennifer Hillman Jackson25k wrote:


Several changes and bug fixes have been made for this dependency. The tools may not work in earlier versions of Galaxy. Examples:

If you are using the IUC versions of the tools, you could ask them directly if there is a known solution at their Gitter channel (requires a Github account):

Hope that helps! Jen, Galaxy team

ADD COMMENTlink written 12 months ago by Jennifer Hillman Jackson25k

Strange, I have upgraded my Galaxy to the latest v17, and the error persists. How is possible to add the missing distribution from the error manually or somehow fix this?

ADD REPLYlink written 12 months ago by vebaev130
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