Latest
Open
RNA-Seq
ChIP-Seq
SNP
Assembly
Forum
Planet
All »
Home
Log In
Question: FTP upload not working in Galaxy
0
gravatar for parvathi
16 months ago by
parvathi • 0
parvathi • 0 wrote:

Hi,

I was trying upload files to Galaxy via ftp transfer, I am not able to connect it. From yesterday onward this is the case. I was using FileZilla to upload and the message was:

Status: Logged in

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is the current directory

Command: TYPE I

Response: 200 Type set to I

Command: PASV

Response: 227 Entering Passive Mode (129,114,60,56,117,87).

Command: MLSD

Error: Connection timed out after 20 seconds of inactivity

Error: Failed to retrieve directory listing

Please help me on this
software error galaxy • 522 views
ADD COMMENT • link •
modified 16 months ago by Jennifer Hillman Jackson ♦ 25k • written 16 months ago by parvathi • 0
0
gravatar for Jennifer Hillman Jackson
16 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

You may have hit the server when it was busy. Please try again now if you have not already. I just FTP uploaded a file to http://usegalaxy.org and it was successful.

Some changes to FTP were made on the 19th. It doesn't sound like you are having issues related to the new FTPS protocols (and no issues are known), but I'm going to link that in here anyway for reference: https://galaxyproject.org/support/loading-data/

Thanks, Jen, Galaxy team
ADD COMMENT • link written 16 months ago by Jennifer Hillman Jackson ♦ 25k

Hi Jen:

I think the new setting of FTP may be inconvenient to some users, could you please keep "the old method" to connect to Galaxy FTP server? Your assistance in this matter is deeply appreciated!!

ADD REPLY • link written 15 months ago by auradunbine • 20

Update for clarification:

Using the original method of leaving settings in passive mode, if all others settings are left at default, works for most users. The connection is still implemented to be secure. The only change is that when the connection starts up the pop-up window for the security certificate needs to be accepted.

FAQ: https://galaxyproject.org/ftp-upload/

ADD REPLY • link written 12 months ago by Jennifer Hillman Jackson ♦ 25k
Please log in to add an answer.

Similar posts • Search »

Content
Help
Access
Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 173 users visited in the last hour