Hi I have large dataset and I want to get the differential expression but the tophat is not responding, its not running, it has been now 3 days. In one of the dataset the colour changed from grey to yellow (the dataset is running) but green color never appeared - I delete it and re run the same file, now it is grey in colour (new dataset and not all of its data are available yet). I have other datasets I ran them and I got the same problem either (new dataset and not all of its data are available yet) or (This job is waiting to run) but doesnt run. THE TOPHAT IS NOT RESPONDING
Update: The cluster fix has been made and jobs are dispatching normally. Queued jobs will execute - no need to delete/rerun. Tools that require more resources are sent to a busier cluster. That queue is expected to have some continued delays until the backlog of jobs is processed (up to a few days).
Thanks for reporting the problem and for your patience, Jen, Galaxy team