Question: Failure to import a file from a history, in Galaxy Test
0
gravatar for Ross Hardison
2.2 years ago by
Ross Hardison270
United States
Ross Hardison270 wrote:

A coworker shared a file with me in a history on Galaxy Test, so that I could explore the deepTools that are on this site. I can see the file in the history, and the "import history" function executes to get me to a page that has the option to "start using this history". Unfortunately, when I click that link, I get the an internal server error, specifically:

GURU MEDITATION: #15e8b616a3e3458e982a96088e36c581

That error has occurred multiple times in the past two days. Importing the same file into a history I can use on Galaxy Main works fine.

Thanks for looking into this,

Ross Hardison

 

 

galaxy • 528 views
ADD COMMENTlink modified 2.2 years ago by Jennifer Hillman Jackson24k • written 2.2 years ago by Ross Hardison270
0
gravatar for Jennifer Hillman Jackson
2.2 years ago by
United States
Jennifer Hillman Jackson24k wrote:

Hi Ross,

There are known issues with the Test server right now that started a few days ago but have escalated. The team is actively working on a correction. We will post back with an update once the server is active again.

Thank you for reporting the problem! Jen, Galaxy team

ADD COMMENTlink written 2.2 years ago by Jennifer Hillman Jackson24k

Thanks, Jen!! Ross Hardison T. Ming Chu Professor of Biochemistry and Molecular Biology Director, Huck Institute for Comparative Genomics and Bioinformatics 304 Wartik Lab The Pennsylvania State University University Park, PA 16802 Phone: 814-863-0113 E-mail: rch8@psu.edu

ADD REPLYlink written 2.2 years ago by Ross Hardison270
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