Question: an error when trying the example in tutorial (Galaxy 101)
0
gravatar for xue.zhang
2.4 years ago by
xue.zhang0
United States
xue.zhang0 wrote:

I am trying the example by joining the exons and SNPs from UCSC. An error always be returned. I don't know why.

galaxy101 • 551 views
ADD COMMENTlink modified 2.3 years ago by Jennifer Hillman Jackson24k • written 2.4 years ago by xue.zhang0
0
gravatar for Dannon Baker
2.4 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

Can you copy the error here, please?

ADD COMMENTlink written 2.4 years ago by Dannon Baker3.7k

The message shows: an error occurred while getting updates from the server.

I looked into the detail (see below), it seems the main reason is "History is not accessible by user". Do you know what caused this?

Thanks!

{ "agent": "Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; rv:11.0) like Gecko", "url": "https://usegalaxy.org/api/histories/55eca7cebcf08db8/contents", "data": "", "options": { "data": {}, "parse": true, "emulateHTTP": false, "emulateJSON": false }, "xhr": { "readyState": 4, "responseText": "{\"err_msg\": \"History is not accessible by user\", \"err_code\": 403002}", "responseJSON": { "err_msg": "History is not accessible by user", "err_code": 403002 }, "status": 403, "statusText": "Forbidden", "responseHeaders": { "Server": "nginx/1.4.7\r", "Date": "Thu, 08 Oct 2015 19:10:14 GMT\r", "Content-Type": "application/json\r", "Transfer-Encoding": "chunked\r", "Connection": "keep-alive\r", "x-frame-options": "SAMEORIGIN\r", "cache-control": "max-age=0,no-cache,no-store\r" } }, "source": [], "user": { "username": "xue", "quota_percent": 0, "total_disk_usage": 9925648, "nice_total_disk_usage": "9.5 MB", "email": "xue.zhang@nih.gov", "is_admin": false, "tags_used": [], "model_class": "User", "id": "7baf7d79c2f7364c" } }

From: Dannon Baker on Galaxy Biostar [mailto:notifications@biostars.org] Sent: Thursday, October 08, 2015 3:07 PM To: Zhang, Xue (NIH/NHLBI) [C] Subject: [galaxy-biostar] C: an error when trying the example in tutorial

Activity on a post you are following on Galaxy Biostar<http: biostar.usegalaxy.org="">

User Dannon Baker<http: biostar.usegalaxy.org="" u="" 247=""/> wrote Comment: an error when trying the example in tutorial<http: biostar.usegalaxy.org="" p="" 14478="" #14479="">:

Can you copy the error here, please?

ADD REPLYlink written 2.4 years ago by xue.zhang0

The server is most likely just busy. Try it again now since it has been an hour. Thanks! Jen, Galaxy team

ADD REPLYlink written 2.4 years ago by Jennifer Hillman Jackson24k
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