Question: History items on galaxy server not loading
1
gravatar for d.angra
3.5 years ago by
d.angra50
United Kingdom
d.angra50 wrote:

 

Hi

I am unable to see the history items. As soon as I click the refresh button, message keeps saying loading then suddenly this disappears with no items on display?

Is anybody else also experiencing the same problem? If so I want to know when is this problem going to be resolved?

Thanks in advance

Viva

galaxy • 743 views
ADD COMMENTlink modified 3.5 years ago • written 3.5 years ago by d.angra50
0
gravatar for Jennifer Hillman Jackson
3.5 years ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Please give another try now if you haven't already. The server was most likely busy. A few upgrades are in progress, which involve restarts. Actions done at the same exact same time as a restart can present with odd, but transient, delays.

This assumes that you are working at http://usegalaxy.org. If working elsewhere, contacting the administrator of the server is the best path to a solution. 

Thanks, Jen, Galaxy team

ADD COMMENTlink written 3.5 years ago by Jennifer Hillman Jackson25k
0
gravatar for d.angra
3.5 years ago by
d.angra50
United Kingdom
d.angra50 wrote:

Hello Jen

 

Thanks for a quick reply. I have tried it several times sometimes it works smetimes it does'nt. I wonder why?? Right now also when I tried to refresh it I have not been able to see any item on it.

 

Regards

Viva

ADD COMMENTlink written 3.5 years ago by d.angra50

Hi Viva, This behavior has been noticed and the root cause is unknown. We will post more when resolved. Thanks, Jen, Galaxy team

ADD REPLYlink written 3.5 years ago by Jennifer Hillman Jackson25k
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