Question: Galaxy not producing resluts
0
gravatar for joffritm
19 months ago by
joffritm0
joffritm0 wrote:

Hello,

I've been trying to map reads using the BWA-MEM tool for the last two days, and Galaxy consistently gets hung up on this step. I've sat for hours waiting for the analyses. Is there something wrong with tool, or the user (me)? I'm working on a coursera project, and this is one of the earlier steps in the process. I can't seem to get past it. Is there a lot of traffic using the site? I keep getting an exclamation mark and an indication that all of the data isn't available. And even when it passes this step, it just sits in the que. Any help/advice would be extremely appreciated.

bwa-mem bwa delays galaxy jobs • 358 views
ADD COMMENTlink modified 19 months ago by Jennifer Hillman Jackson24k • written 19 months ago by joffritm0
0
gravatar for Jennifer Hillman Jackson
19 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

Other users have reported server delays for high-compute jobs. See details here plus troubleshooting advice: https://biostar.usegalaxy.org/p/20253/

Consider sending in a bug report - we can help guide you through the tutorial if server delays (busy clusters) is not the core issue.

Best, Jen, Galaxy team

ADD COMMENTlink written 19 months ago by Jennifer Hillman Jackson24k
0
gravatar for Jennifer Hillman Jackson
19 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

Update: The cluster fix has been made and jobs are dispatching normally. Queued jobs will execute - no need to delete/rerun. Tools that require more resources are sent to a busier cluster. That queue is expected to have some continued delays until the backlog of jobs is processed (up to a few days).

Thanks for reporting the problem and for your patience, Jen, Galaxy team

ADD COMMENTlink written 19 months ago by Jennifer Hillman Jackson24k
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