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Question: Sharing issues with Galaxy
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gravatar for oqp5041
3.1 years ago by
oqp5041 • 0
United States
oqp5041 • 0 wrote:

Hi. When someone tries to share a file to me it says my email is invalid. Is there a way to fix this issue?
sharing • 389 views
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modified 3.1 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.1 years ago by oqp5041 • 0
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gravatar for Jennifer Hillman Jackson
3.1 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Double check that you both are working on the same Galaxy server. Sharing directly with another user via their account email is a intra-server function.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 3.1 years ago by Jennifer Hillman Jackson ♦ 25k
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