Question: Loss of Histories
0
gravatar for Mark Lindsay
10 months ago by
Mark Lindsay60
United Kingdom
Mark Lindsay60 wrote:

Dear All

in the last week I keep finding that my histories are disappearing from the public Galaxy website. Just wondered if there are any current problems?

Best wishes

Mark

ADD COMMENTlink modified 10 months ago • written 10 months ago by Mark Lindsay60
1
gravatar for Dannon Baker
10 months ago by
Dannon Baker3.6k
United States
Dannon Baker3.6k wrote:

There aren't any known issues that would cause loss of histories. When I've seen this before it has been due to someone inadvertently working as an anonymous user and not realizing it, after which of course the work does not get tethered to their account.

Can you confirm you were logged in, and that if you go to "User" -> "Saved Histories" -> click on "Advanced Search" and show "all", that you don't see any extra histories there?

ADD COMMENTlink written 10 months ago by Dannon Baker3.6k
0
gravatar for Mark Lindsay
10 months ago by
Mark Lindsay60
United Kingdom
Mark Lindsay60 wrote:

Hi Dannon

managed to find the lost histories by going to the cog button on the analysis page and then scrolling down to saved histories. For some reason these were available on the view all histories options.

Many thanks

Mark

ADD COMMENTlink written 10 months ago by Mark Lindsay60
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