Question: Problem of Access to Galaxy main Instance
gravatar for aliesmaili
22 months ago by
aliesmaili40 wrote:

Hi, I just wonder if access to the Galaxy main Instance at has been forbidden for some countries. I am in China and I registered in galaxy main instance and went to Iran and was going to use Galaxy for some teaching purposes for students but I couldn't access to . I asked the authorities there and they said that there is no problem from inside Iran. Thanks for any help, Ali

access limitation galaxy • 414 views
ADD COMMENTlink modified 22 months ago by Jennifer Hillman Jackson25k • written 22 months ago by aliesmaili40
gravatar for Jennifer Hillman Jackson
22 months ago by
United States
Jennifer Hillman Jackson25k wrote:


There are no known blocks from our side for any country.

What is known is that certain institutions (from all over the world, US included), have various blocks in place that prevent external web site access for security reasons when using their IP service. Perhaps where you are working from needs to unblock/allow access to

If you are unable to solve the problem, please share more details of how this manifests, including any comments from admins involved in troubleshooting.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 22 months ago by Jennifer Hillman Jackson25k
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