Question: Can not receive verification
0
gravatar for 1540335787
3.0 years ago by
15403357870
China
15403357870 wrote:

Your account has not been activated yet. Feel free to browse around and see what's available, but you won't be able to upload data or run jobs until you have verified your email address. Resend verification.

I looked into my email,No email from galaxy.

register account galaxy • 512 views
ADD COMMENTlink modified 3.0 years ago by Martin Čech ♦♦ 4.2k • written 3.0 years ago by 15403357870
1
gravatar for Martin Čech
3.0 years ago by
Martin Čech ♦♦ 4.2k
United States
Martin Čech ♦♦ 4.2k wrote:

I assume you are using email with domain 163.com (that is linked to your biostar account). This domain is on our list of disposable domains that are often used for fake or malicious account registration. If you can please use email on different domain for Galaxy registration.

ADD COMMENTlink written 3.0 years ago by Martin Čech ♦♦ 4.2k

To follow up on this, 163.com is no longer blacklisted domain for Galaxy registration purposes.

ADD REPLYlink written 12 months ago by Martin Čech ♦♦ 4.2k
0
gravatar for Jennifer Hillman Jackson
3.0 years ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

Please send us an email from the address you believe the account was registered under and include the URL to this post. We can help.

galaxy-bugs@bx.psu.edu

Best, Jen, Galaxy team

ADD COMMENTlink written 3.0 years ago by Jennifer Hillman Jackson23k
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