Main Galaxy Server Is Down?

Question: Main Galaxy Server Is Down?

5.2 years ago by

garzetti • 100

Germany

garzetti • 100 wrote:

I have the same problem with the BWA mapping tool (jobs waiting for run since Friday), but other tools (e.g. SAMtools) are working. My analysis also depends a lot on these mapping data! Debora -- Debora Garzetti, PhD Student AG Rakin Max von Pettenkofer-Institute, LMU Pettenkoferstraße 9A 80336 Munich E-mail: garzetti@mvp.uni-muenchen.de Phone: +49 (0)89 2180 72915

bwa alignment samtools bam • 823 views

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modified 5.2 years ago by Jennifer Hillman Jackson ♦ 25k • written 5.2 years ago by garzetti • 100

5.2 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello Debora, As I just replied to the other similar post, performance should be improved by now on the main public Galaxy. Please allow your jobs to run if still queued and if any error due to fileserver or cluster issues, please simply re-run. Our apologies for these inconveniences, improvements are truly due very soon! Best, Jen Galaxy team -- Jennifer Hillman-Jackson http://galaxyproject.org

ADD COMMENT • link written 5.2 years ago by Jennifer Hillman Jackson ♦ 25k

5.2 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hi Boaz, The NGS queue was believed to be moving yesterday (incorrectly by me), and is now under review again. The grey queued jobs will eventually execute, so I wouldn't delete them quite yet, but jobs are not processing at this time. We will update the banner on the public Main server if this is extended. http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_exec ute For high-priority work, a move to an alternate Galaxy solution is an option. A cloud Galaxy is one good choice - this is a sure thing but has associated costs. Other public servers are also potential choices - each has different tools available and other requirements - so check out these and see what may work. Links for you to review are here: http://wiki.galaxyproject.org/BigPicture/Choices http://wiki.galaxyproject.org/Cloud http://wiki.galaxyproject.org/PublicGalaxyServers Good luck, and thanks for the patience during our upgrade, Jen Galaxy team -- Jennifer Hillman-Jackson http://galaxyproject.org

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