Question: Upload Files To Galaxy Via Ftp
0
gravatar for Hoang, Thanh
4.5 years ago by
Hoang, Thanh200
Hoang, Thanh200 wrote:
Hi, I have been trying to upload my RNA-seq data files (~20 Gb total) via FTP using my account in Galaxy. But I could not connect to the server. The following message showed up: *"Error: Critical error* *Error: Could not connect to server"* Could you suggest any idea to overcome this problem? Thank you so much Thanh * *
galaxy • 8.8k views
ADD COMMENTlink modified 3.1 years ago by nareshvasani0 • written 4.5 years ago by Hoang, Thanh200
2
gravatar for Jennifer Hillman Jackson
4.5 years ago by
United States
Jennifer Hillman Jackson23k wrote:
Hello Thanh, First, you will want to be sure that you are following the protocols outlined on our wiki here. There are two screencasts that have a demo of the process. http://wiki.galaxyproject.org/FTPUpload And second, double check that you are using the correct Galaxy server name main.g2.bx.psu.edu) and Galaxy credentials (same email and password that you use for your account on the public Main Galaxy instance). If by chance you created your account new during a specific time frame in May, you may need to update your password, since a specific FTP login problem may be a factor. Please see this notice for the details and remedy: http://wiki.galaxyproject.org/Main/Notices#May_29th_2013_FTP_login_res olution Please let us know if you continue to have problems after reviewing this info, Thanks! Jen Galaxy team -- Jennifer Hillman-Jackson Galaxy Support and Training http://galaxyproject.org
ADD COMMENTlink written 4.5 years ago by Jennifer Hillman Jackson23k

Hi Jen,

I am not able to connect to server in filezilla.

And I am seeing different window display compare to demo, without asking any credential.

When opening filezilla, it just ask for server address, port and administration password.

Hope you can point me in right direction.

 

Thanks,

naresh

ADD REPLYlink written 3.1 years ago by nareshvasani0
1

This is somewhat old question and the FTP url is wrong. The correct one is usegalaxy.org
Try changing it.

ADD REPLYlink written 3.1 years ago by Martin Čech ♦♦ 4.2k

Hi Martin,

Thanks for the reply. Actually I tried with both FTP url, and result was same for both url (not connecting)

Which port number did you used?

Thanks,

Naresh

ADD REPLYlink written 3.1 years ago by nareshvasani0
1

Try visiting ftp://usegalaxy.org/ in your browser. The FTP server works, I don't know filezilla though so I cannot be of much help. 

Try disabling ssh (sftp).

ADD REPLYlink written 3.1 years ago by Martin Čech ♦♦ 4.2k

ftp server  ( ftp://usegalaxy.org/) is working. I am working in windows system, so I believe cannot disable sftp.

I really appreciate your help.

Thanks,

naresh

ADD REPLYlink written 3.1 years ago by nareshvasani0
1

I installed FileZilla to test and it runs smoothly out of the box:

https://www.dropbox.com/s/y3whih458kug9up/Screenshot%202014-11-06%2010.43.44.png?dl=0

ADD REPLYlink written 3.1 years ago by Martin Čech ♦♦ 4.2k

Hi Martin,

It seems I have download different version of filezilla from old link.

So I download filezilla from different source. And now it is working fine.

Thanks for all your input.

Naresh

 

ADD REPLYlink written 3.1 years ago by nareshvasani0
1

Always try downloading from trusted source. This is from filezilla (https://filezilla-project.org/) website: 

As recently published on the avast! blog, modified versions of FileZilla tainted with malware are being distributed on some third-party websites.

ADD REPLYlink written 3.1 years ago by Martin Čech ♦♦ 4.2k

Thanks Martin.

I will keep in mind. For safety reason I have installed from https://filezilla-project.org/ link.

Thanks

ADD REPLYlink written 3.1 years ago by nareshvasani0

Hi Martin,

It seems I have download filezilla from old link provided in galaxy.

I download filezilla from different source and now i am able to connect and upload file in ftp server.

Thanks for all your help.

Naresh

ADD REPLYlink written 3.1 years ago by nareshvasani0

Hi Naresh, Glad all is working as expected now. I'd like to correct our documentation. FileZilla has indeed changed over time. I'll search in the wiki, but where did you find the older version link? Do you having time to quickly share the url? Thanks, Jen, Galaxy team

ADD REPLYlink written 3.1 years ago by Jennifer Hillman Jackson23k
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