Question: Files Upload Helo
gravatar for Dipanjana Datta De
5.5 years ago by
Dipanjana Datta De20 wrote:
hello, last time i uploaded these files they were up quckly, but now it seems to run forever, please help. is there something wrong with the server?? -- *Dipanjana Datta De* *Postdoctoral Fellow* *Department of Pharmacology and Toxicology* *Virginia Commonwealth University* *Richmond, Virginia*
ADD COMMENTlink modified 5.4 years ago by Jennifer Hillman Jackson25k • written 5.5 years ago by Dipanjana Datta De20
gravatar for Jennifer Hillman Jackson
5.4 years ago by
United States
Jennifer Hillman Jackson25k wrote:
Hi Dipanjana, I am not sure if you are still having trouble with upload or not, but if your files are large, or even if you just want to track progress, using FTP with a client is recommended. My guess is that the upload jobs were waiting to execute (through a browser upload process?) when this email was sent, and that the server was busy at that time. For this type of case, waiting for the job to queue and run is the best strategy, as long as the data is under 2G. But please let us know if you are still having problems unrelated to the job queue and using FTP does not address them, Best, Jen Galaxy team -- Jennifer Hillman-Jackson Galaxy Support and Training
ADD COMMENTlink written 5.4 years ago by Jennifer Hillman Jackson25k
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