Question: Internal Server Error And Slow To Refresh History
0
Gene Genome • 20 wrote:
Hi All,
When I tried to download the filtered datasets from my History at
Galaxy to
my computer, I always got this error information:
"Internal Server Error
Galaxy was unable to sucessfully complete your request
An error occurred.
This may be an intermittent problem due to load or other unpredictable
factors, reloading the page may address the problem.
The error has been logged to our team. If you want to contact us about
this
error, please reference the following
GURU MEDITATION: #8aa15caba14d4a3e85ce7ab069"
What is the cause for this problem? In addition, It takes about 3 to 5
minutes to refresh my Histories or to view different Histories.
However, it
is very quick to refresh "Saved Histories". Is it normal?
Thanks.
Best,
Jianguang
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modified 5.6 years ago
by
Jennifer Hillman Jackson ♦ 25k
•
written
5.7 years ago by
Gene Genome • 20
