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Question: "Job Is Waiting To Run" Forever
0
gravatar for Yehoshua Enuka
6.4 years ago by
Yehoshua Enuka • 10
Yehoshua Enuka • 10 wrote:
Dear Sir/Madam, I am a registered user of the public Galaxy Server (main). Any job I submitted today is labeled as "Job is waiting to run" forever. Could you please let me know the possible reasons? Sincerely, Enuka
galaxy • 1.1k views
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modified 6.4 years ago by shamsher jagat • 590 • written 6.4 years ago by Yehoshua Enuka • 10
0
gravatar for Jennifer Hillman Jackson
6.4 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hello Eunuka, A job that is "grey" in color means that it is queued. A job that is "yellow" is running - and actual run time can vary. Generally, jobs will begin to run (move from grey to yellow) within a short time period or if the public instance is very busy, within 24hrs. I found three jobs that appear to be yours in the job queue, which means that they are in line to be run (the account is from a slightly different email address). It is important that these are left queued and not restarted, or your jobs will be moved back to the end of the queue. If your work is urgent, a local or cloud instance is recommended: http://getgalaxy.org Best, Jen Galaxy team -- Jennifer Jackson http://galaxyproject.org
ADD COMMENT • link written 6.4 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for shamsher jagat
6.4 years ago by
shamsher jagat • 590
United States
shamsher jagat • 590 wrote:
I brought up this issue previously, I guess Galaxy team please look into it your user base is expending the jobs never get fisnished. Fisrt problem of data uplaod and then running jobs. I never had problem but having lot of problem sfrom last 3-4 months so started using other tools too. Thanks
ADD COMMENT • link written 6.4 years ago by shamsher jagat • 590
0
gravatar for shamsher jagat
6.4 years ago by
shamsher jagat • 590
United States
shamsher jagat • 590 wrote:
I brought up this issue previously, I guess Galaxy team please look into it your user base is expending the jobs never get fisnished. Fisrt problem of data uplaod and then running jobs. I never had problem but having lot of problem sfrom last 3-4 months so started using other tools too. Thanks
ADD COMMENT • link written 6.4 years ago by shamsher jagat • 590
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