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• Account over quota but deleted everything
  Hi, I'm logged out and followed all the instructions here: https://galaxyproject.org/support/acc...
• How To Revive My Account That Had Been Marked As "Deleted"?
  Dear all, Has any one encounter this situation that the public galaxy server sent back ...
• space in my account
  I don't have any datasets in my accounts and all my histories have been permantly deleted, why st...
• Account
  Hello, I want to use Galaxy today but I can't. Galaxy told me that all my account has been marke...
• I want to delete my account
  Hi there, I made this account for practice purposes and want to delete it now. However, I can't ...
• Disk Quota not completely empty
  I recently completed a project, downloaded all the files and deleted everything permanently but t...
• How to permanently delete a dataset collection to recover account disc space (reduce quota usage)
  Dear all, Recently I have faced with a problem in permanently delete a dataset in GALAXY. I nee...
• Disk usage not recalculating when histories permanently deleted.
  Hello, My account registers as 100% of 250Gb quota, but the only histories present amount to 100...
• Disk quota stays at 33% even after deleting all history items
  Hi, My "usegalaxy.org" account page shows that I am using 33% of disk space. In fact I have dele...
• Can't delete history
  My history disk usage shows 585 mb. I've tried to delete my entire history but it does not change...
• Disk usage on Galaxy does not match actual amount of data saved
  Hi, The disk usage reported under the user preferences section in Galaxy says that my account is...
• Disk quota full after permanent deletion of data
  My account continues to show that I am over the quota after all my data sets have been permanentl...
• My galaxy account has suddenly stopped processing. I can upload data, but a single command has been in queue / waiting to run for 48 hours now.
  My galaxy account has suddenly stopped processing. I can upload data, and delete and rename files...
• How to remove data from my history to free space
  I need to liberate space from my account. I am trying to purge deleted items but still the delete...
• Disk Usage not Zero
  Hello, I am having a problem with my disk usage on Galaxy Main.  Even though I have permanently ...
• Galaxy disk space trouble
  I deleted all my histories and data in galaxy, refreshed for recalculating space, I use 25% and I...
• Out of Disk Quota error even after all the files have been permanantly deleted
  Hi, I had a bunch of jobs on various datasets that caused me to hit the disk quota limit. So I p...
• Emptying My Account For Good
  Hi I am trying to get rid of all my previous files, in order to upload new ones. I usually use "...
• account block because of applying for a second one
  Hi, everyone I am blocked, because I did not know that one can only have one account. When I appl...
• History at galaxy can not be seen
  Hello , I tried creating a new history without deleting previous one. Now I can not see my old hi...
• Disk Usage do not decrease after deleting/purging files. Real use 37%, shows 85%
  Hi, I have a problem with my account regarding the disk space. Despite deleting all the historie...