Question: mapping tools error: "Remote job server indicated a problem running or monitoring this job"
0
gravatar for m4merg
4 months ago by
m4merg0
m4merg0 wrote:

Hi,

I'm trying to use bwa or bowtie to align paired collection of reads. However, I am continually getting tool error "Remote job server indicated a problem running or monitoring this job". I dont have problems with running, for ex. fastqc statistics for the dataset. I'm wondering whether there might be a problem with Galaxy public server.

It would be great if I could get any help or solution for this error.

Thank you in advance.

Regards, Maxim

bwa bowtie • 204 views
ADD COMMENTlink modified 4 months ago by Jennifer Hillman Jackson25k • written 4 months ago by m4merg0

You are using usegalaxy.org?

ADD REPLYlink written 4 months ago by Bjoern Gruening5.1k

Bjoern Gruening, yes, i use https://usegalaxy.org/

ADD REPLYlink written 4 months ago by m4merg0
0
gravatar for Jennifer Hillman Jackson
4 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Please try again now. There were some server issues during this time frame.

If that job fails, a bug report can be sent in. Or faster, if the job fails now, you can review this FAQs for common end-user fixable issues that lead to tool failures: https://galaxyproject.org/support/#unexpected-results. Start with the first one, it includes summaries that link to most of the others with more/full details.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 4 months ago by Jennifer Hillman Jackson25k
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