Question: Disk Quota not completely empty
1
gravatar for Matthew_gage
3 months ago by
Matthew_gage10
Matthew_gage10 wrote:

I recently completed a project, downloaded all the files and deleted everything permanently but there is 16 GB of data that did not get deleted when I did this. I have deleted permanently all my histories and everything I can find on my account but still can't free up that 16 GB of space. Any suggestions where that data might be hiding?

ADD COMMENTlink modified 3 months ago by Jennifer Hillman Jackson25k • written 3 months ago by Matthew_gage10
0
gravatar for Jennifer Hillman Jackson
3 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Please log out then back into Galaxy to reset your quota. If data still remains, then it is in an active or deleted state, not permanently deleted (purged).

I do see several deleted but not permanently-deleted histories that contain data in your account. Please see the FAQs here for how to find these: https://galaxyproject.org/support/#account

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 3 months ago • written 3 months ago by Jennifer Hillman Jackson25k
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