Question: Disk Quota not completely empty
gravatar for Matthew_gage
21 days ago by
Matthew_gage10 wrote:

I recently completed a project, downloaded all the files and deleted everything permanently but there is 16 GB of data that did not get deleted when I did this. I have deleted permanently all my histories and everything I can find on my account but still can't free up that 16 GB of space. Any suggestions where that data might be hiding?

ADD COMMENTlink modified 21 days ago by Jennifer Hillman Jackson24k • written 21 days ago by Matthew_gage10
gravatar for Jennifer Hillman Jackson
21 days ago by
United States
Jennifer Hillman Jackson24k wrote:


Please log out then back into Galaxy to reset your quota. If data still remains, then it is in an active or deleted state, not permanently deleted (purged).

I do see several deleted but not permanently-deleted histories that contain data in your account. Please see the FAQs here for how to find these:

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 20 days ago • written 21 days ago by Jennifer Hillman Jackson24k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 116 users visited in the last hour