Question: Galaxy datasets queued for a long time
0
gravatar for danielryan9287
3 months ago by
danielryan92870 wrote:

Hello,

My datasets have stopped running from yesterday and are now grey in colour (queued) for over 12 hours. Is it normal for them to be queued all of a sudden for such a long time?

Thanks.

ADD COMMENTlink modified 3 months ago by Jennifer Hillman Jackson24k • written 3 months ago by danielryan92870
0
gravatar for Jennifer Hillman Jackson
3 months ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

The most recent of your jobs finished about an hour ago at Galaxy Main https://usegalaxy.org.

Jobs can queue up to 24 hrs. Most will run much quicker than that. The queue time can vary and depends on factors such as how many other users are active on the server at any particular time. https://galaxyproject.org/support/#datasets-and-histories

If you are working on a different Galaxy server, contacting the administrators is how to find out if your jobs are just queued or if there is a server problem. Contact information is commonly on the home page of the server, or you can check here: https://galaxyproject.org/public-galaxy-servers/

Thanks! Jen, Galaxy team

ADD COMMENTlink written 3 months ago by Jennifer Hillman Jackson24k

Thank you for the information. Best,

ADD REPLYlink written 3 months ago by danielryan92870
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