Question: Galaxy datasets queued for a long time
gravatar for danielryan9287
22 days ago by
danielryan92870 wrote:


My datasets have stopped running from yesterday and are now grey in colour (queued) for over 12 hours. Is it normal for them to be queued all of a sudden for such a long time?


ADD COMMENTlink modified 22 days ago by Jennifer Hillman Jackson24k • written 22 days ago by danielryan92870
gravatar for Jennifer Hillman Jackson
22 days ago by
United States
Jennifer Hillman Jackson24k wrote:


The most recent of your jobs finished about an hour ago at Galaxy Main

Jobs can queue up to 24 hrs. Most will run much quicker than that. The queue time can vary and depends on factors such as how many other users are active on the server at any particular time.

If you are working on a different Galaxy server, contacting the administrators is how to find out if your jobs are just queued or if there is a server problem. Contact information is commonly on the home page of the server, or you can check here:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 22 days ago by Jennifer Hillman Jackson24k

Thank you for the information. Best,

ADD REPLYlink written 22 days ago by danielryan92870
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