Question: Cant' view newly uploaded (pasted, not choosing a file) fasta file
0
gravatar for xunshengbu
26 days ago by
xunshengbu30
United States
xunshengbu30 wrote:

Hi Galaxy developers,

We have recently deployed the Galaxy version 17.09 on our local server. We found the "view data" functions doesn't work for newly uploaded fasta files. Upload by choosing a local file works fine. Just upload by pasting data shows error. It shows the error message below. The button/function works well for the tabular format. And if I change the uploaded fasta file to tabular format, it works fine to display the content. If I change to txt format, it won't work either. Can anyone help? Thanks!

The requested URL /galaxy/datasets/a5453f3e6cc79810/display/ was not found on this server.

Also paste the log for the success view

xxx.xxx.xxx.xx - - [25/Jan/2018:15:50:44 -0600] "GET /galaxy/datasets/9e190f8c9e0c9cbc/display/?preview=True HTTP/1.1" 200 - "https://taos.alliance.unm.edu/galaxy?tool_id=toolshed.g2.bx.psu.edu%2Frepos%2Fdevteam%2Fncbi_blast_plus%2Fncbi_blastp_wrapper%2F0.2.01&version=0.2.01&__identifer=mth020hhksq" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36" 129.24.145.60 - - [25/Jan/2018:15:50:44 -0600] "GET /galaxy/api/webhooks/onload/all HTTP/1.1" 200 - "https://taos.alliance.unm.edu/galaxy/datasets/9e190f8c9e0c9cbc/display/?preview=True" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"

and the log for the failed view

xxx.xxx.xx.xxx - - [25/Jan/2018:15:51:07 -0600] "GET /galaxy/datasets/a5453f3e6cc79810/display/?preview=True HTTP/1.1" 200 - "https://taos.alliance.unm.edu/galaxy?tool_id=toolshed.g2.bx.psu.edu%2Frepos%2Fdevteam%2Fncbi_blast_plus%2Fncbi_blastp_wrapper%2F0.2.01&version=0.2.01&__identifer=mth020hhksq" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36"

upload admin galaxy local apache • 109 views
ADD COMMENTlink modified 24 days ago by Jennifer Hillman Jackson24k • written 26 days ago by xunshengbu30
1
gravatar for xunshengbu
24 days ago by
xunshengbu30
United States
xunshengbu30 wrote:

Hello, Jennifer,

Thanks for the prompt response. We have updated the local Galaxy to the lasted version, and the issue still comes up. We found that it's the local Apache server settings need to be modified. We added the line below and the problem is fixed. In case future users meet this issue.

LoadModule      xsendfile_module        modules/mod_xsendfile.so
ADD COMMENTlink written 24 days ago by xunshengbu30

Glad this was worked out and thanks for posting back the solution!

ADD REPLYlink written 22 days ago by Jennifer Hillman Jackson24k

Gad to share. We like Galaxy!

ADD REPLYlink written 22 days ago by xunshengbu30
0
gravatar for Jennifer Hillman Jackson
26 days ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

I am not able to reproduce this in a local Galaxy 17.09 or at https://usegalaxy.org.

Have to checked to make sure you are current with the patches since the initial 17.09 release? If not, try updating and see if that fixes the display issue.

Should the problem continue, let us know and we can troubleshoot from there.

Thanks! Jen, Galaxy team

ADD COMMENTlink modified 26 days ago • written 26 days ago by Jennifer Hillman Jackson24k
Please log in to add an answer.

Help
Access

Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 110 users visited in the last hour