Question: Galaxy is taking forever to run my submissions
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gravatar for annet.kyomuhangi
11 weeks ago by
annet.kyomuhangi10 wrote:

I am analyzing RNA seq data and HISAT2 is taking forever to run. Someone explain why. Thanks

Annet

galaxy • 91 views
ADD COMMENTlink modified 11 weeks ago by Jennifer Hillman Jackson24k • written 11 weeks ago by annet.kyomuhangi10
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gravatar for Jennifer Hillman Jackson
11 weeks ago by
United States
Jennifer Hillman Jackson24k wrote:

Hello,

If working at Galaxy Main (https://usegalaxy.org), the servers have been very busy for the last few weeks. Queue time have been exceeding 24 hrs in some cases. Allow queued jobs to stay queued and avoid deleting/restarting.

Full details about what can impact queue time and how to manage jobs: https://galaxyproject.org/support/ > Datasets and how jobs execute

I'll double check with our admin that a new problem did not just come up and will write back if something is discovered.

Thanks for reporting the problem and hope this helps! Jen, Galaxy team

ADD COMMENTlink written 11 weeks ago by Jennifer Hillman Jackson24k
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