Question: Galaxy is taking forever to run my submissions
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gravatar for annet.kyomuhangi
6 months ago by
annet.kyomuhangi10 wrote:

I am analyzing RNA seq data and HISAT2 is taking forever to run. Someone explain why. Thanks

Annet

galaxy • 146 views
ADD COMMENTlink modified 6 months ago by Jennifer Hillman Jackson25k • written 6 months ago by annet.kyomuhangi10
0
gravatar for Jennifer Hillman Jackson
6 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

If working at Galaxy Main (https://usegalaxy.org), the servers have been very busy for the last few weeks. Queue time have been exceeding 24 hrs in some cases. Allow queued jobs to stay queued and avoid deleting/restarting.

Full details about what can impact queue time and how to manage jobs: https://galaxyproject.org/support/ > Datasets and how jobs execute

I'll double check with our admin that a new problem did not just come up and will write back if something is discovered.

Thanks for reporting the problem and hope this helps! Jen, Galaxy team

ADD COMMENTlink written 6 months ago by Jennifer Hillman Jackson25k
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