Question: History at galaxy can not be seen
0
gravatar for k.makwana
10 months ago by
k.makwana20
k.makwana20 wrote:

Hello , I tried creating a new history without deleting previous one. Now I can not see my old history and any of its files. Though i can see still see that for my account I am using 43% of allocated memory space.

ADD COMMENTlink modified 4 months ago • written 10 months ago by k.makwana20
0
gravatar for Jennifer Hillman Jackson
10 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hi,

This FAQ explains how to find your histories:

Thanks! Jen, Galaxy team

ADD COMMENTlink written 10 months ago by Jennifer Hillman Jackson25k
0
gravatar for hoe
4 months ago by
hoe0
United States
hoe0 wrote:

Really, I couldn't find my histories. I tried the instructions from FAQ. Found nothing. I worked on it yesterday. Please help.

ADD COMMENTlink written 4 months ago by hoe0

Are you logged in with a registered account? If not, the data may actually be gone. Anonymous access is possible but data is not retained and certain tools cannot be used.

Also, are you sure that you ran the analysis on the same Galaxy server that you are working on now? Many will look the same without close inspection of the URL.

Multiple accounts should not be used at any public Galaxy server (quota is one account per user). Still, it is possible to create these and mix up where you did the analysis. Duplicate accounts are routinely screened for with an automatic admin process and all linked accounts/data detected as being associated with the same user are deleted. If you are using multiple accounts by accident (did not understand the terms), first merge whatever data you want to keep into a single account and then send an email to galaxy-bugs@lists.galaxyproject.org and state which account to retain and which account(s) to delete as a duplicate. Being proactive about this will prevent account locks/data loss. User > Terms and Conditions https://usegalaxy.org/static/terms.html

If those don't resolve the problem, where are you using Galaxy? Meaning, the URL of the public server or are you using a local/docker/cloudman (version? source?). There could be a server-side issue.

ADD REPLYlink modified 4 months ago • written 4 months ago by Jennifer Hillman Jackson25k

Update: I checked your account at Galaxy Main https://usegalaxy.org and see multiple histories, both active and permanently deleted.

I followed the instructions in the FAQ:

  • Saved Histories
  • Advanced search
  • status == all
ADD REPLYlink written 4 months ago by Jennifer Hillman Jackson25k
0
gravatar for k.makwana
4 months ago by
k.makwana20
k.makwana20 wrote:

Can you see how much memory your user account is using?

ADD COMMENTlink written 4 months ago by k.makwana20

A summary is at the top of the history panel. Details are at User > Preferences.

Quota usage (account size) would not be a factor when reviewing Saved Histories.

ADD REPLYlink written 4 months ago by Jennifer Hillman Jackson25k
Please log in to add an answer.

Help
Access

Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 136 users visited in the last hour