Question: ftp connection problem
gravatar for nikolaos.settas
4 months ago by
nikolaos.settas0 wrote:

I am trying to connect to the using my credentials but I cannot. I am using fileFTP add-on of firefox. However, when I fill my detail and click connect, it cannot proceed. Thank you in advance.

ftp galaxy • 110 views
ADD COMMENTlink modified 4 months ago by Jennifer Hillman Jackson24k • written 4 months ago by nikolaos.settas0
gravatar for Jennifer Hillman Jackson
4 months ago by
United States
Jennifer Hillman Jackson24k wrote:


I'm not sure of all the details for that extension, but the general protocols are the same for any client or line-command method. If there isn't a way to accept the security certificate (this comes as a pop-up window with Filezilla), then consider using a different FTP client. Firewalls can also be a factor when connections do not work - so contact your local admin or ISP provider if problems continue.

  1. The server name is: (leave off the "ftp://")
  2. Use passive mode. The final connection will still be secure.
  3. Enter your Galaxy account email address and password. Accounts are server-specific.
  4. Accept the security certificate
  5. Transfer files and check to verify a complete transfer. Interrupted transfers can be resumed.


Thanks, Jen, Galaxy team

ADD COMMENTlink written 4 months ago by Jennifer Hillman Jackson24k
Please log in to add an answer.


Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 65 users visited in the last hour