Question: cufflinks task stuck
0
gravatar for ghonaimy
3 months ago by
ghonaimy0
ghonaimy0 wrote:

Hi Everyone, have a problem any cufflinks task assigned stuck and nothing happened for like a whole day and no sign that the task is even running? any suggestion what should i do

queue jobs usegalaxy.org job • 140 views
ADD COMMENTlink modified 3 months ago by Jennifer Hillman Jackson23k • written 3 months ago by ghonaimy0

Where are you using Galaxy? In a local or a public server other than https://usegalaxy.org?

ADD REPLYlink written 3 months ago by Jennifer Hillman Jackson23k

just the public server galaxy.org, I can guess ur answer and thank you :) however just didn't face this problem before

ADD REPLYlink written 3 months ago by ghonaimy0
0
gravatar for Jennifer Hillman Jackson
3 months ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

Thanks, because I couldn't find your account to start with (but did now).

It looks like other Cufflinks jobs have completed and the one started about 8 hrs ago now is queued. That seems normal. The job should run within 24 hours - and likely much sooner.

Thanks! Jen, Galaxy team

ADD COMMENTlink written 3 months ago by Jennifer Hillman Jackson23k

I just didn't face that before, everything was really fast before but it's okay. Thank you so much for your help

ADD REPLYlink written 3 months ago by ghonaimy0
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