Question: Galaxy instance on jestream- cluster error for downloaded files
gravatar for nfillmor
7 days ago by
nfillmor10 wrote:

I am using a galaxy instance on Jetstream but have run into a problem getting data files into galaxy. After I download the file, the file name (on the right side) turns red and I get the error message: "Unable to run this job due to a cluster error, please retry it later". These downloaded files are also not recognized by the tools.

Does anyone know how this problem can be fixed? Thank-you

admin jetstream galaxy • 28 views
ADD COMMENTlink written 7 days ago by nfillmor10

There is probably a configuration problem. Are you following these instructions?

Do other jobs run or is this the first job/type that fails? For example, have you installed native genomes with a Data Manager and had those be successful?

ADD REPLYlink written 6 days ago by Jennifer Hillman Jackson22k
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