Question: Cannot FTP connect since protocol change
0
gravatar for cwalker912
9 days ago by
cwalker9120
cwalker9120 wrote:

I am having trouble connecting to galaxy project through an FTP server since the protocol change was implemented. I have tried cyberduck and filezilla, and followed the video here: https://galaxyproject.org/ftp-upload/ to make sure that my filezilla settings were correct. Here is the log from filezilla:

Status: Disconnected from server Status: Resolving address of usegalaxy.org Status: Connecting to 129.114.60.56:21... Status: Connection established, waiting for welcome message... Status: Initializing TLS... Status: Verifying certificate... Status: TLS connection established. Status: Logged in Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (129,114,60,56,120,224). Command: MLSD Error: The data connection could not be established: ECONNREFUSED - Connection refused by server

Thank you for any help. I have tried changing my password and this did not help.

ftp transfer • 60 views
ADD COMMENTlink modified 9 days ago by Jennifer Hillman Jackson22k • written 9 days ago by cwalker9120
0
gravatar for Jennifer Hillman Jackson
9 days ago by
United States
Jennifer Hillman Jackson22k wrote:

Hello,

Avoid the MLSD command with Filezilla. Do this by using passive, not active, FTP. The connection to https://usegalaxy.org will still be in secure TSL mode.

This is not just a problem with Filezilla and Galaxy. There are several reported issues with this command and this particular client reported around the web. The issue is not new and others have commented that it is not a fix that is planned for by the Filezilla developers.

I opened a ticket concerning the issue yet there may not be anything to do except to recommend using passive FTP with the Filezilla FTP client. I updated the Galaxy hub page you referenced above to make that usage clearer. https://github.com/galaxyproject/galaxy/issues/4384

Thanks, Jen, Galaxy team

ADD COMMENTlink modified 9 days ago • written 9 days ago by Jennifer Hillman Jackson22k
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