Question: Trinity error on usegalaxy.org
0
gravatar for atcglj
8 months ago by
atcglj10
atcglj10 wrote:

Hello, I am running the trinity on usegalaxy.org , and I got an error message as below.

workdir is /pylon5/mc48nsp/xcgalaxy/main_staging/15649141/working Running Trinity from /local/1024628 Trinity version: v2.2.0 -ERROR: couldn't run the network check to confirm latest Trinity software version. Saturday, April 22, 2017: 01:32:13 CMD: java

And it is my Job Information below,

Galaxy Tool ID: toolshed.g2.bx.psu.edu/repos/nate/trinity_psc/trinity_psc/0.0.1 Galaxy Tool Version: 0.0.1 Tool Version:
Tool Standard Output: stdout Tool Standard Error: stderr Tool Exit Code: 0 History Content API ID: bbd44e69cb8906b51387054d7ffa08f4 Job API ID: bbd44e69cb8906b55d98c37095cf2419 History API ID: 038dc4284154c71c UUID: 39c5a2b5-b964-4911-8d8e-ba980a5c161d

trinity • 196 views
ADD COMMENTlink modified 8 months ago by Jennifer Hillman Jackson23k • written 8 months ago by atcglj10
0
gravatar for Jennifer Hillman Jackson
8 months ago by
United States
Jennifer Hillman Jackson23k wrote:

Hello,

Others have reported problems with Trinity. See other recent posts under "Latest" or 'Search" (right panel >>>). Many of these have the full details, including this one: https://biostar.usegalaxy.org/p/22724/

The first troubleshooting step is to rerun the job. Maybe start two new identical jobs, the same as the first that failed, then write back and let us know what happened. If a problem, we can troubleshoot from there.

Thanks, Jen, Galaxy team

ADD COMMENTlink written 8 months ago by Jennifer Hillman Jackson23k
0
gravatar for Jennifer Hillman Jackson
8 months ago by
United States
Jennifer Hillman Jackson23k wrote:

Update:

Trinity was corrected again mid-day Friday 4/28/17 EST. Please re-run any jobs that failed.

If you have jobs that were started after that time, those will also need to be re-run (and the original grey jobs deleted/purged).

Sorry for the inconvenience, Jen, Galaxy team

ADD COMMENTlink written 8 months ago by Jennifer Hillman Jackson23k
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