Jobs as gray history

Question: Jobs as gray history

19 months ago by

bioraihan • 40 wrote:

Hi, I am running cufflinks on two sets of datasets (as a collection). One set was finished in a few hours and the other set remain gray for >24 hours with a clock icon. So I end up deleting the dataset permanently and rerun the dataset and the same thing happened. I am doing the same thing in the last few days and things are not improving. I kept all the parameter same for the two sets of datasets. Can someone please help me on this thing?

Now I am running 3 cuffling at a time (on same data) hoping one will come up with a result (not sure if it is a bad thing to do) but every jobs are in gray colour for the last 14 H.

Thanks for your time.

Regards, Raihan

rna-seq • 906 views

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modified 18 months ago by Jennifer Hillman Jackson ♦ 25k • written 19 months ago by bioraihan • 40

Even I am experiencing a similar problem. I started Cuffdiff, but the history item remains gray with an exclamation mark. I would be extremely thankful if the problem can be resolved. Thank you. PG

UPDATE: My submitted jobs were processed. Now it worked for me.

ADD REPLY • link modified 19 months ago • written 19 months ago by gupta • 30

I been having the same issue over the last two days, if anyone have any update , please let me know.

Thanks!

Cher

ADD REPLY • link written 19 months ago by cherryliu9 • 0

Thanks for reporting the issue. We are looking into the problem and will reply when resolved. Jen, Galaxy team

ADD REPLY • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

18 months ago by

bioraihan • 40

bioraihan • 40 wrote:

Hi Jen, This is happening again. My cufflink are pending for more than 24 hours now. I rerun them couple of times but the result is same. Could you please have a look.

Regards, Raihan

ADD COMMENT • link written 18 months ago by bioraihan • 40

19 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

There were server issues that are now resolved. The job queue may take a while to clear the backlog, but jobs are moving.

This is true for all job types with the exception of Trinity. We are still working to resolve the issues with that external server. Updates will be given at this post, once resolved: https://biostar.usegalaxy.org/p/22642/

Thanks for reporting the problem and our apologies for the inconvenience. Jen, Galaxy team

ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k

I have one job that ran gray on the weekend, turned yellow on Monday and is still in that state. View Data shows that at least some of the data has been processed. And a second job has been running in the gray since Monday.

Do I still remain hopefully these will clear through or should I stop and start a new run? Thanks, Keith

ADD REPLY • link written 19 months ago by keithh • 0

19 months ago by

bioraihan • 40

bioraihan • 40 wrote:

Thanks for solving the issue.

Regards, Raihan

ADD COMMENT • link written 19 months ago by bioraihan • 40

19 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello all -

Has everyone that reported a delay in job execution (grey = queued) had the jobs start up by now (as either yellow = processing or green = completed)? Please post a comment to this answer if you are still having problems with grey queued datasets for over a day.

Thanks! Jen, Galaxy team

ADD COMMENT • link written 19 months ago by Jennifer Hillman Jackson ♦ 25k