Question: Problem with Trinity
1
gravatar for claudia.mosquera
9 weeks ago by
claudia.mosquera10 wrote:

Sorry, but I re run the job again and I still don`t get an answer. The result never change to yellow or green.

Please you can said me what I can do?

trinity rna-seq • 112 views
ADD COMMENTlink modified 7 weeks ago by Jennifer Hillman Jackson22k • written 9 weeks ago by claudia.mosquera10

Hi Claudia, I will check in with our admin to find out current status (the jobs might be queued up due to the earlier problems). Jen

For others: This is at Galaxy Main (http://usegalaxy.org)

ADD REPLYlink written 9 weeks ago by Jennifer Hillman Jackson22k

Update: Thanks again for reporting the issue. We are looking into the problem and will reply when resolved. Jen, Galaxy team

ADD REPLYlink written 9 weeks ago by Jennifer Hillman Jackson22k
0
gravatar for Jennifer Hillman Jackson
9 weeks ago by
United States
Jennifer Hillman Jackson22k wrote:

Hello,

The problem has been corrected. Please see this post for instructions about how to get your Trinity job or jobs started up again. https://biostar.usegalaxy.org/p/22642/#22674

Thanks again for reporting the problem! Jen, Galaxy team

ADD COMMENTlink written 9 weeks ago by Jennifer Hillman Jackson22k
0
gravatar for Jennifer Hillman Jackson
7 weeks ago by
United States
Jennifer Hillman Jackson22k wrote:

Update:

Trinity was corrected again mid-day Friday 4/28/17 EST. Please re-run any jobs that failed.

If you have jobs that were started after that time, those will also need to be re-run (and the original grey jobs deleted/purged).

Sorry for the inconvenience, Jen, Galaxy team

ADD COMMENTlink written 7 weeks ago by Jennifer Hillman Jackson22k
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