Question: over my disk quota
0
gravatar for lromanelli
17 months ago by
lromanelli0
lromanelli0 wrote:

Hello, This message apeared in my account "You are over your disk quota. Tool execution is on hold until your disk usage drops below your allocated quota". I deleted permanently most of things, deleted hidden datasets, purged deleted datasets, and aparently the only thing I have is a history with a size of 59.7 GB, but the message is still there and the bar on the upper right of the screen is 100%. I do not know what else to do. Could someone help me please?

Thanks in advance. Laura

galaxy • 370 views
ADD COMMENTlink modified 17 months ago • written 17 months ago by lromanelli0
0
gravatar for Jennifer Hillman Jackson
17 months ago by
United States
Jennifer Hillman Jackson25k wrote:

Hello,

Try logging out of Galaxy, then back in again.

Full help, including how to locate data that is for some reason not really purged: https://galaxyproject.org/support/account-quotas/#does-your-account-usage-quota-seem-incorrect-

Thanks! Jen, Galaxy team

ADD COMMENTlink written 17 months ago by Jennifer Hillman Jackson25k
0
gravatar for lromanelli
17 months ago by
lromanelli0
lromanelli0 wrote:

Thank you Jen! the link you sent was very helpfull, I found data deleted but not permanently. Now the problem is solved :).

ADD COMMENTlink written 17 months ago by lromanelli0
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