Question: Cannot connect to GALAXY FTP Server with Filezilla
gravatar for ribarska.teodora
10 weeks ago by
ribarska.teodora0 wrote:

I want to upload a large file on galaxy but I cannot connect to the server using the newest version of filezilla. Please help me. thank you!

software error • 178 views
ADD COMMENTlink modified 8 weeks ago by luca.marisaldi30 • written 10 weeks ago by ribarska.teodora0

I can connect and transfer data to with Filezilla version 3.25.0 fine.

From the Filezilla release log, it appears that the beta for the release had some bugs. Maybe you need to update again?

ADD REPLYlink written 10 weeks ago by Jennifer Hillman Jackson22k

Thanks a lot for your reply! I am using exactly this version, that is why I am suspecting I am doing something wrong, only I don't know what. I am entering Server: User name: Passwort: * (my galaxy login password) Port: 21

it shows me it tries to connect to or but then ti cannot, timeout or something..

Do you have an idea what could be the issue?

ADD REPLYlink written 9 weeks ago by ribarska.teodora0
gravatar for sinarajardim
8 weeks ago by
sinarajardim0 wrote:

I also have the same problem. I am entering Server: but this message appears. However the login is correct!!!

Estado: A resolver o endereço de Estado: Conectando Estado: Conexão estabelecida, esperando mensagem de boas-vindas... Estado: Servidor sem segurança, não suporta FTP sobre TLS Comando: USER Resposta: 331 Password required for Comando: PASS * Resposta: 530 Login incorrect. Error: Critical error: Could not connect to server

ADD COMMENTlink written 8 weeks ago by sinarajardim0

Pleas make sure you use FTP connection and not FTP(TLS) or SFTP.

ADD REPLYlink written 8 weeks ago by Martin Čech ♦♦ 3.9k
gravatar for luca.marisaldi
8 weeks ago by
luca.marisaldi30 wrote:

Have you tried to set passive mode in settings?

I used "Filezilla" too some days ago with initial troubles similar to yours but after changing that parameter no more problems! It is also recommended on Galaxy website to switch on that parameter in case of any problem with active mode!

Worth a try! ;)


ADD COMMENTlink written 8 weeks ago by luca.marisaldi30
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