Question: Cannot connect to GALAXY FTP Server with Filezilla
0
gravatar for ribarska.teodora
18 months ago by
ribarska.teodora0 wrote:

I want to upload a large file on galaxy but I cannot connect to the server using the newest version of filezilla. Please help me. thank you!

software error • 974 views
ADD COMMENTlink modified 17 months ago by luca.marisaldi30 • written 18 months ago by ribarska.teodora0

I can connect and transfer data to usegalaxy.org with Filezilla version 3.25.0 fine.

From the Filezilla release log, it appears that the beta for the release had some bugs. Maybe you need to update again?

ADD REPLYlink written 18 months ago by Jennifer Hillman Jackson25k

Thanks a lot for your reply! I am using exactly this version, that is why I am suspecting I am doing something wrong, only I don't know what. I am entering Server: usegalaxy.org User name: ribarska.teodora@gmail.com Passwort: * (my galaxy login password) Port: 21

it shows me it tries to connect to 129.114.60.179:21... or 129.114.60.180:21... but then ti cannot, timeout or something..

Do you have an idea what could be the issue?

ADD REPLYlink written 18 months ago by ribarska.teodora0
0
gravatar for sinarajardim
18 months ago by
sinarajardim0 wrote:

I also have the same problem. I am entering Server: usegalaxy.org but this message appears. However the login is correct!!!

Estado: A resolver o endereço de usegalaxy.org Estado: Conectando 129.114.60.180:21... Estado: Conexão estabelecida, esperando mensagem de boas-vindas... Estado: Servidor sem segurança, não suporta FTP sobre TLS Comando: USER sinarajardim@gmail.com Resposta: 331 Password required for sinarajardim@gmail.com Comando: PASS * Resposta: 530 Login incorrect. Error: Critical error: Could not connect to server

ADD COMMENTlink written 18 months ago by sinarajardim0

Pleas make sure you use FTP connection and not FTP(TLS) or SFTP.

ADD REPLYlink written 18 months ago by Martin Čech ♦♦ 4.8k
0
gravatar for luca.marisaldi
17 months ago by
luca.marisaldi30 wrote:

Have you tried to set passive mode in settings?

I used "Filezilla" too some days ago with initial troubles similar to yours but after changing that parameter no more problems! It is also recommended on Galaxy website to switch on that parameter in case of any problem with active mode!

Worth a try! ;)

Luca

ADD COMMENTlink written 17 months ago by luca.marisaldi30
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