22 months ago by
I am unable to reproduce this at http://usegalaxy.org or in a local default Galaxy running release 16.10.
Where the problem is occurring will make a difference in how to correct the issue.
- If using some other public Galaxy server: Those administrators should be contacted directly.
- If using a local Galaxy (your own): Are you running the current default version of Galaxy (v 16.10) or something else? If running an earlier version of Galaxy, try updating to see if that fixes the problem. It would be a good idea to make sure the most current version of FastQC is installed.
Item 2 can get more complicated if getting current (if needed) doesn't help, but let's start troubleshooting with the above.
Thanks, Jen, Galaxy team