FTP upload via usegalaxy.org not showing up on in FTP directory at http://huttenhower.sph.harvard.edu/galaxy/

Question: FTP upload via usegalaxy.org not showing up on in FTP directory at http://huttenhower.sph.harvard.edu/galaxy/

24 months ago by

Hi There,

I am able to successfully upload files through FTP (FileZilla) using usegalaxy.org. However, I am not able to see them in http://huttenhower.sph.harvard.edu/galaxy/ - Get Data option under the FTP directory.

I am using the same login credentials and passwords for both pages. Any help would be greatly appreciated, Thank you Saumya

galaxy • 737 views

ADD COMMENT • link •

modified 24 months ago by Jennifer Hillman Jackson ♦ 25k • written 24 months ago by saumya.bansal • 0

24 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Files must be directly FTP'd to the target server. For this case, enter the server name as: huttenhower.sph.harvard.edu

This site does support FTP. Read the rest of the documentation at their website for more details, including contact information.

Take care, Jen, Galaxy team

ADD COMMENT • link written 24 months ago by Jennifer Hillman Jackson ♦ 25k

Hi Jenn,

I am having a hard time uploading any file for hutlab. So I tried FileZilla with host name of huttenhower.sph.harvard.edu However, I am getting error.

Status: Resolving address of huttenhower.sph.harvard.edu Status: Connecting to 140.247.151.38:21... Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server Status: Waiting to retry... Status: Resolving address of huttenhower.sph.harvard.edu Status: Connecting to 140.247.151.38:21... Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server

Any help would be much appreciated!!

ADD REPLY • link written 13 months ago by clairemshin • 0

You'll need to contact the admins of that server about the problem. We can only help with server problems for http://usegalaxy.org. I cannot even get the web server to respond right now (http://huttenhower.sph.harvard.edu/galaxy/), so the immediate FTP issues are probably linked to the server being down.

When you are able to connect, be sure to use the email/password that matches your account on that server. Each Galaxy instance is independently hosted and accounts are distinct. You may know this already but I didn't cover it before and I want to eliminate that as a potential problem area once the server is back up.

ADD REPLY • link modified 13 months ago • written 13 months ago by Jennifer Hillman Jackson ♦ 25k

Similar posts • Search »