Question: (Closed) Blank Workflow page when trying to run it
0
gravatar for carlos
21 months ago by
carlos30
United States
carlos30 wrote:

When trying to run previously saved workflows in a private instance of Galaxy, we get a blank page. This function was working until recently, but suddently it stopped working. We have rebooted the server, started the service as normal and all works well, except the worflows. We get a blank page when trying to run, but when trying to edit things work. There is a 50 sec clip that shows the whole thing. Any ideas? Please help. LInk to clip: http://bit.ly/2goJE3f

error workflow galaxy • 394 views
ADD COMMENTlink modified 21 months ago • written 21 months ago by carlos30

Thank you for including the video. Testing now, feedback soon. Jen, Galaxy team

ADD REPLYlink written 21 months ago by Jennifer Hillman Jackson25k

Hello carlos!

Questions similar to yours can already be found at:

We have closed your question to allow us to keep similar content in the same thread.

If you disagree with this please tell us why in a reply below. We'll be happy to talk about it.

Cheers!

PS: Please follow the linked thread for updates about the current workflow issue. Thanks for reporting the problem!
ADD REPLYlink written 20 months ago by Jennifer Hillman Jackson25k
1
gravatar for Nate Coraor
21 months ago by
Nate Coraor3.2k
United States
Nate Coraor3.2k wrote:

Hi Carlos,

If you open up the browser console before clicking run, is anything logged there? Also, any errors in the Galaxy web server and/or proxy server logs?

--nate

ADD COMMENTlink written 21 months ago by Nate Coraor3.2k
0
gravatar for carlos
21 months ago by
carlos30
United States
carlos30 wrote:

Nate, thanks for getting back on this (still unresolved) issue. I did not get a notification via email.

Anyhow, this problem with the blank page shows in all workflows. As I mentioned, it was working well and then suddenly the ability to run was no longer possible.

On the logs I do not see any errors; everything seems normal activity when calling the workflow_id=xxxxx and the /workflow/run?id=xxxxxx

Any other ideas how to troubleshoot this?

Thanks !

CL

ADD COMMENTlink written 21 months ago by carlos30
0
gravatar for carlos
21 months ago by
carlos30
United States
carlos30 wrote:

Ok, i have an update. When forcing a specific workflow to run I get something logged in the paster.log file that seems to be a tool conflict. This is in response to Jen's message about recently updated tools. Do you think this is is what causing the blank page behavior?

Action: run specific workflow: http://146.95.173.35:8080/workflow/run?id=a929c7684587511e

Log File https://goo.gl/IWBi77

ADD COMMENTlink modified 21 months ago • written 21 months ago by carlos30
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