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Question: Error with FTP client uploading data on Galaxy
1
gravatar for a.turtoi
2.2 years ago by
a.turtoi • 50
a.turtoi • 50 wrote:

Dear Colleagues, I am unable to load the data on the Galaxy using FTP clients (Cyberduck and FileZilla) both giving up on data transfer after a short while. The FileZilla gave me an error message log (below). Any ideas? Andrei

Error message log: Status: Starting upload of /Users/andrei/Desktop/GCRC-LM002-A4_S3_L000_R1.fastq Status: Retrieving directory listing of "/"... Command: PASV Response: 227 Entering Passive Mode (129,114,60,179,153,7). Command: LIST Response: 150 Opening BINARY mode data connection for file list Response: 226 Transfer complete Command: PASV Response: 227 Entering Passive Mode (129,114,60,179,206,104). Command: STOR GCRC-LM002-A4_S3_L000_R1.fastq Response: 150 Opening BINARY mode data connection for GCRC-LM002-A4_S3_L000_R1.fastq Error: File transfer aborted by user after transferring 6,930,080 bytes in 5 seconds
error ftp usegalaxy.org cluster server • 798 views
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modified 2.2 years ago • written 2.2 years ago by a.turtoi • 50

This is at http://usegalaxy.org, correct? If so, our team is working to resolve the issue. More feedback soon. Jen, Galaxy team

ADD REPLY • link written 2.2 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for Jennifer Hillman Jackson
2.2 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Please try the operation again now. Sorry for the earlier inconvenience.

Jen, Galaxy team
ADD COMMENT • link written 2.2 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for a.turtoi
2.2 years ago by
a.turtoi • 50
a.turtoi • 50 wrote:

Hi Jen,

Unfortunately the connection cannot be established... I get the following error message (FileZilla):

Status: Resolving address of usegalaxy.org

Status: Connecting to 129.114.60.179:21...

Status: Connection established, waiting for welcome message...

Error: Connection timed out after 20 seconds of inactivity

Error: Could not connect to server

Best regards

Andrei
ADD COMMENT • link written 2.2 years ago by a.turtoi • 50
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