Question: Recurrent FTP upload problems
0
gravatar for whiter
2.5 years ago by
whiter • 0
whiter • 0 wrote:

Hi, I cannot reliably get FTP to upload from behind my institutions firewall. I have tried FileZilla, CyberDuck, WinSCP, CoreFTP. Most of the time, it starts fine, but at the very end, it returns an arros saying "Server has closed connection" and then the file isnt there and FTP starts the transfer all over again. I cannot seem to find a workaround for this - I tried chaning FTP to PASV settings, clicked on "bypass proxy", but still wont work.

Any ideas?

ftp • 729 views
ADD COMMENT • link • modified 2.5 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.5 years ago by whiter • 0
0
gravatar for Jennifer Hillman Jackson
2.5 years ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Try contacting your administrator. There could be a block of some sort preventing external transfers. Sometimes these can be adjusted by destination URL.

Best, Jen, Galaxy team

ADD COMMENT • link written 2.5 years ago by Jennifer Hillman Jackson ♦ 25k
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