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Question: About upload fastq file (9.3GB) through FTP
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gravatar for ck1987515
3.3 years ago by
ck1987515 • 0
ck1987515 • 0 wrote:

i have tried to upload my fastq file (9.3GB) through Cyberduck FTP uploader.

But, in the "get data", i see the file is 0 kb.

i have tried many times, spent many time to repeat this step.

What can i do to solve this problem?

 
galaxy • 911 views
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modified 3.3 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.3 years ago by ck1987515 • 0
1

Can you upload and successfully use smaller files?

ADD REPLY • link written 3.3 years ago by Martin Čech ♦♦ 4.9k
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gravatar for Jennifer Hillman Jackson
3.3 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

The FTP client will note if the file was uploaded successfully or not and the final result size of the transfer. Check the Cyberduck FTP logs to learn more about status of your upload and any issues encountered. If there was a problem, upload can be started over (when only 0 KB of data transfered) or resumed (if some has loaded, but not all - an interrupted transfer). You might also want to try a different client such as FileZilla. Please be aware the the size limit for data upload is 50 GB per file and also that FTP, not SFTP, must be used.

More about how to upload data to Galaxy: Loading_data

Testing with a smaller dataset, as Martin suggests, is a great way to troubleshoot issues with FTP clients.

Thanks, Jen, Galaxy team
ADD COMMENT • link written 3.3 years ago by Jennifer Hillman Jackson ♦ 25k
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