Question: History items on galaxy server not loading
1
gravatar for d.angra
3.5 years ago by
d.angra • 50
United Kingdom
d.angra • 50 wrote:

 

Hi

I am unable to see the history items. As soon as I click the refresh button, message keeps saying loading then suddenly this disappears with no items on display?

Is anybody else also experiencing the same problem? If so I want to know when is this problem going to be resolved?

Thanks in advance

Viva

galaxy • 743 views
ADD COMMENT • link • modified 3.5 years ago • written 3.5 years ago by d.angra • 50
0
gravatar for Jennifer Hillman Jackson
3.5 years ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Please give another try now if you haven't already. The server was most likely busy. A few upgrades are in progress, which involve restarts. Actions done at the same exact same time as a restart can present with odd, but transient, delays.

This assumes that you are working at http://usegalaxy.org. If working elsewhere, contacting the administrator of the server is the best path to a solution. 

Thanks, Jen, Galaxy team

ADD COMMENT • link written 3.5 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for d.angra
3.5 years ago by
d.angra • 50
United Kingdom
d.angra • 50 wrote:

Hello Jen

 

Thanks for a quick reply. I have tried it several times sometimes it works smetimes it does'nt. I wonder why?? Right now also when I tried to refresh it I have not been able to see any item on it.

 

Regards

Viva

ADD COMMENT • link written 3.5 years ago by d.angra • 50

Hi Viva, This behavior has been noticed and the root cause is unknown. We will post more when resolved. Thanks, Jen, Galaxy team

ADD REPLY • link written 3.5 years ago by Jennifer Hillman Jackson ♦ 25k
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