Question: My disk quota does not reset correctly despite permanent deletion of files and histories
3.6 years ago by
rgrutledge • 0
rgrutledge • 0 wrote:
I'm a novice Galaxy Main user that reached disk quota maximum, but repeated attempts to eliminate files by permanent deletion failed to trigger a correct disk quota reset.
Note that I have conducted an advance search on my saved histories, which correctly returned all of my past histories, all of which were permanently deleted reporting 0 Gb size on disk, and correctly listed my two active histories totaling 32.5 Gb "Size on Disk".
However, Galaxy reports that I am using 193.9 Gb of disk space.
What can be done?
ADD COMMENT • link •modified 3.6 years ago • written 3.6 years ago by rgrutledge • 0
HI - where are you using Galaxy? Jen, Galaxy team!
Thanks for the amazingly rapid response!