Question: Disk quota stays at 33% even after deleting all history items
0
gravatar for robby.z.tom
3.6 years ago by
Germany
robby.z.tom0 wrote:

Hi,

My "usegalaxy.org" account page shows that I am using 33% of disk space. In fact I have deleted all my histories and purged them, checked for any hidden histories and there is nothing I can find, but still the disk usage is showing 33%.

How can I reset this so that I can upload some new files and do some analysis.

Thank you.

Best regards

Robby

galaxy • 984 views
ADD COMMENTlink modified 3.6 years ago by Dannon Baker3.7k • written 3.6 years ago by robby.z.tom0
1
gravatar for Dannon Baker
3.6 years ago by
Dannon Baker3.7k
United States
Dannon Baker3.7k wrote:

Hi Robby,

I've recalculated your usage but there was no change.  When you go to "User"->"Saved Histories", and click "Advanced Search", select "all" as the status, do you see any histories that haven't been purged?

ADD COMMENTlink written 3.6 years ago by Dannon Baker3.7k

Hi Dannon,

Thanks a lot for this information. I checked under the Advance Search and saw many of the previous files that were not purged.

I purged them and was able to reset Disk quota to back to full. 

Thank you very much. 

Best regards.

Robby

ADD REPLYlink modified 3.6 years ago • written 3.6 years ago by robby.z.tom0

Great, happy to help!

ADD REPLYlink written 3.6 years ago by Dannon Baker3.7k
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